Privacy Policy

Last updated: MARCH 1st, 2023

Bueler Engineering ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website ("Website") and our Shopify app ("App"). By using our Website and App, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

1.1. Merchant Information

When a merchant installs and uses our App, we collect and store certain information to enable communication with the merchant and provide our services.

This includes:

  • Merchant name

  • Merchant email address

  • Shop URL

We do not access, collect, or store any end customer data from the merchant's Shopify store.

1.2. Personal Information

We collect personal information that you voluntarily provide to us when you contact us or use our services. This may include your name, email address, phone number, and any other information you choose to provide.

1.3. Usage Information

When you visit our Website or use our App, we automatically collect certain information about your device, browsing actions, and usage patterns. This may include information such as your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.

1.4. Cookies and Tracking Technologies

We use cookies and other tracking technologies, such as Google Analytics and Framer, to collect information about your interaction with our Website. For more information on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide, maintain, and improve our Website, App and services.

  • To communicate with merchants, respond to inquiries, and provide customer support.

  • To analyze Website and App usage and user behavior to improve the user experience and optimize our offerings.

  • To comply with legal obligations and protect our legal rights.

3. Protection of Merchant Information

We take appropriate security measures to protect the merchant information we collect and store, including using encryption and limiting access to authorized personnel only. Merchant information is retained only as long as necessary to provide our services and comply with legal obligations.

4. No Access to End Customer Data

Our App is designed to communicate with and provide services to Shopify merchants. We do not access, collect, store or process any data related to the merchant's end customers or their orders. Our App only interfaces with the merchant and their Shopify store as needed to deliver the App's functionality.

5. Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

  • With your consent.

  • With third-party service providers, such as Google Analytics and Framer, who help us analyze our Website's performance and user interactions.

  • To comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of Bueler Engineering, our users, or others.

  • In connection with a merger, acquisition, or sale of assets, in which case your personal information may be transferred to the acquiring entity.

6. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

7. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Merchant information will be retained only as long as the merchant continues to use our App and for a reasonable period thereafter.

8. Your Rights and Choices

You have the right to access, update, correct, or delete your personal information. You can also object to or restrict the processing of your personal information or request data portability. If you would like to exercise any of these rights, please contact us at the email address provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us.